1. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can track your order anytime on our Track Order page.Please note: Tracking updates may take 2–5 business days to appear after shipment.

2. Can I cancel or change my order?
Orders can only be modified or canceled within 12 hours of placing the order.
After that, your order will be processed and cannot be changed.

3. I didn’t receive a confirmation email. What should I do?
Please check your spam or junk folder.
If you still can’t find it, contact us and we’ll resend your confirmation

1. How long does shipping take?
+Processing time: 1–3 business days
+Shipping time: 7–12 business days
Total delivery time: 8–15 business days

2.Do you ship internationally?
Yes, we ship worldwide.Shipping times may vary depending on your location.

3. Why is my order taking longer than expected?
Delays may happen due to:
+High order volume
+Customs processing
+Carrier delays
We appreciate your patience and understanding.

1. What is your return policy?
We accept returns within 14 days of delivery.Items must be:
+Unused
+In original condition
+In original packaging

2. Do you offer refunds?
Yes, once your return is received and inspected, we will issue a refund to your original payment method.

3. What if I receive a damaged or wrong item?
Please contact us within 48 hours of receiving your order with photos.
We will offer a replacement or refund

1. How do I choose the right nail size?
Each set includes multiple sizes to fit different nail shapes.You can also refer to our Size Guide for accurate measurements

2. Are the nails reusable?
Yes! Our press-on nails can be reused 2–5 times with proper care

3. How long do the nails last?
With proper application, nails can last:
+5–10 days with adhesive tabs
+10–14 days with nail glue

4. Are your nails safe?
Yes, our nails are made from high-quality, non-toxic materials and are safe for everyday use.

1. How can I contact you?
You can reach us via our Contact Us page.We typically respond within 24–48 hours.

1. What payment methods do you accept?
We accept:
+Credit/Debit cards
+ PayPal
All transactions are secure and encrypted.

2. Is my payment information safe?
Yes, we use secure payment gateways to ensure your information is protected