Refund policy

Returns & Refunds

We offer a 14-day return policy from the date of delivery.

To be eligible for a return:
• Items must be unused and in original condition  
• Must be returned in original packaging  

Non-returnable items:
• Custom or personalized nails  
• Used items  
• Final sale items  

Refunds:
Once we receive and inspect your return, we will notify you.
Approved refunds will be processed within 5–7 business days.

Customers are responsible for return shipping costs.

To request a return, contact us at: support@nailvera.store